COVID Vaccination Update
We have been notified that we will be receiving our COVID vaccinations between Wednesday 13th and Friday 15th January 2021. We are expecting an email by the end of the day which will tell us which day the delivery will be. We will get a further email closer to that day to tell us what time the delivery will be. As soon as that time is confirmed we will phone all the patients who are in the first wave which is the over 80's and other extremely vulnerable patients.
DO NOT PHONE THE SURGERY - WE WILL PHONE YOU. THIS IS BY APPOINTMENT ONLY. THERE IS NO WALK-IN SERVICE.
We will be running a parallel service for care home patients and the carers in those homes.
We will also be discussing with the Community Services Teams a vaccine program for the housebound.
We have two venues:-
Saxon Hall, Aviation Way, Southend-on-Sea, SS2 6UN
This is a big facility with a large car park which is suitable for vaccinating patients in large numbers. Patients with their own transport, or transport from family or friends, you will be directed to this venue. Please note that it does not have good public transport links.
Belle Vue Baptist Church, Belle Vue Avenue, Southend-On-Sea, SS1 2QZ
This is on the corner of Southchurch Road and Belle Vue Avenue. For those of you familiar with the area it is next to the Tesco Garage.
This facility will be best if you don't have your own transport and it has great public transport links. It has virtually no parking facilities but there is free station parking at the southern end of Belle Vue Avenue about 150 yards from the church so drop off and pick up is possible. If you live within easy walking distance of Belle Vue Baptist Church you may also ask have your vaccine there.
Please note that there have been occasions at early vaccine sites where delivery has been late. We will do our best to mitigate for this but please understand that this is out of our control.
I will update this website as we get more information
Please bear with us.
Andrew Metcalf, Practice Manager, The Queensway Surgery
COVID Vaccination Program
The way that the vaccine program is being organised is that groups of surgeries are working together (otherwise known as Primary Care Networks or PCN’s) in order to deliver the required 975 vaccines over a 3.5 day period. Some of the PCN’s have been selected as test sites to test the system out for flaws and it is these sites where patients are starting to get vaccines. The vast majority of surgeries or PCN’s will be starting there vaccine programs in the new year. To vaccinate all over 80’s in the entire Southend area would require a mass vaccination site and not a GP Surgery network. However the complex rules about transporting and storing the vaccine, which has been heavily featured in the news, does not help with the delivery of the program. I understand that the local pilot sites are Leigh and Rochford so the patients that have already been vaccinated are probably patients of practices in that area. I understand that the Westcliff group of practices also started at the weekend.
Under normal circumstances I am sure that Queensway, and the group of practices we will be working with, would have put themselves forward as a test site but since we are operating out of Portakabins and small venues since the fire it has not been possible to deliver the service whilst maintaining appropriate social distancing.
Plans for our own vaccinations are on course and we have identified two venues, one large venue with lots of parking where the majority of the vaccines will be performed, and another local venue for those who do not have their own transport.
The local Clinical Commissioning Group confirmed that they are issuing press releases and social media to keep patients informed of the vaccination program so it may be worth keeping an eye on that.
In the meantime I am happy to try and answer questions. Queensway (and its partner practices) will be working flat out to make sure we get the vaccine to our patients at the earliest opportunity.
I hope this makes the situation clear.
The surgery has now re-established the telephone line and you can now call us on our original number
Patient can also email firstname.lastname@example.org. Please use this for all non-urgent enquiries to help keep the phone lines free. We aim to respond within 48 hours,
Current Temporary Locations
St Lukes Branch
Portakabin behind St Lukes Surgery, Pantile Avenue, Southend-On-Sea, SS2 4BD. Opening hours are Monday to Friday 8am to 6.30pm.
Sutton Road Branch
508 Sutton Road, Southend-On-Sea, SS2 5PN. Opening hours 8am to 6.30pm Tuesday to Friday. CLOSED MONDAYS.
Queensway Surgery Car Park
We are seeing some patients at Queensway in the portakabins in the car park STRICTLY BY APPOINTMENT ONLY. We do not currently have a reception facility there. We will develop further services here in the near future.
DUE TO THE CURRENT COVID RESTRICTIONS WE WOULD REMIND PATIENTS NOT TO TURN UP AT THE SURGERY WITHOUT AN APPOINTMENT AS WE HAVE LIMITED WAITING ROOM SPACE. PATIENTS MUST CONTACT THE SURGERY VIA THE PHONE NUMBER TO ARRANGE AN APPOINTMENT.
We would like to thank patients for their patience whilst we get normal services re-instated.
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Our list is OPEN! You can download the forms you need to register with is here:
Please bring both completed forms along with some photographic ID to the Reception desk and we will be happy to register you.
Register for Online Appointment Booking/Repeat Prescription Requests
We currently offer the facility to book appointments and to order repeat prescriptions electronically. You will need to come into the Surgery with photo identification (driver's licence or passport) and we will arrange for your access to be provided for these services.
Further information can be accessed via the link which follows:
Flu Clinics now available to book into.
You qualify for an NHS flu jab if you are 65 or over, or if you have any of the following problems:
- Heart disease
- Asthma (on inhaled steroids)
- Kidney failure
- Any condition requiring steroids or cancer treatment
- You are the main carer for an elderly or disabled person
- Chronic bronchitis
- Respiratory disease making you short of breath
- Multiple sclerosis or hereditary and degenerative diseases of the Central Nervous System
- Suffered a stroke
- Anti-pneumonia jab In addition, if you are aged 65 or over or are in one of the ‘at risk’ groups outlined above you should have an anti-pneumonia jab. If you have not had an anti-pneumonia vaccination please ask the nurse about this.
Please call the reception team and book your FLU JAB appointment now!
Access & Parking
Access is easy - a lift is available to the upper floor and a wheelchair is available for your use. A disabled toilet is also available. Car parking is available for patients while in surgery only. A park-and-pay car park is available in Short Street.
(Site updated 07/01/2021)