We use cookies to make this site work. We'd also like to set optional cookies so we can understand how the site is used and improve it. We will not set optional cookies unless you accept them. You can change your choice at any time from the Cookie settings link in the footer.
Strictly necessary cookies
These cookies are required for the site to work. They store your cookie preferences and keep your session secure. They are exempt from consent under PECR Regulation 6(4) because they are essential to deliver the service you have requested.
Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.
Contact Us
Need help. Have you tried contacting us online?
Submit an online request for medical or administrative help. Our team will respond as soon as we can.
Address
Queensway Surgery
75 Queensway
Southend On Sea
Essex
SS1 2AB
Get directions (opens in Google Maps)
Phone
Address
Queensway Branch Surgery
Sutton Road Surgery
508 Sutton Road
Southend-on-Sea
Essex
SS2 5PN
Get directions (opens in Google Maps)
Phone
Parking
- There is no patient parking available at either Queensway Surgery or the Branch Site.
Accessibility
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Text relay
- Signing service
- Wheelchair access
- Step-free access
If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
Opening hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Out of hours
Enhanced Access
Our Primary Care Network (PCN) Enhanced Access Service offers pre-bookable only appointments during extended hours to provide greater flexibility for patients who may find it difficult to attend during normal surgery hours.
These appointments are held at Queensway Surgery and are available at the following times:
- Monday to Friday: 6pm to 8pm
- Saturday: 9am to 5pm
These appointments are pre-bookable only and are not available for walk-ins.
To book an appointment, please contact your registered GP practice, who will be able to arrange a suitable slot for you.
Enhanced Access is designed to ensure patients across our PCN have better access to GP, nurse, and other healthcare professional appointments at convenient times.
If you have any questions, please speak to your GP practice for more information.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Integrated Care Board
Essex ICB
Seax House
Victoria Road South
CM1 1QH
Visit the ICB website