Prescriptions

 

Please follow the guidelines and choose the right option for you.

Ordering a repeat prescription

  • Please allow us 48 hours (two working days), to process your prescription request.
  • We do not accept repeat prescription requests over the phone. However, only housebound patients can call the surgery.

When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.

Learn how to nominate a pharmacy

Order online

If your long-term medication has been approved on a repeat prescription basis you can order in the following ways:

In person

You can order in person by returning the right-hand half of a previous prescription for the required medications and putting it in the postbox or reception inside the premises or through the letterbox outside when closed.

Or, you can submit a handwritten request. You may also write out an order for someone else. You must include the patient's name, date of birth and requested medication.

Housebound patients

If you are housebound, you can call the practice to request your prescription. 

Telephone: 01702 463333

Your local pharmacy

Pharmacy ordering

We do not accept prescription requests through the pharmacy. This includes blister-packed medication.

Why do we not accept pharmacy requests

We have noticed a huge increase in the number of discrepancies and delays when requests are made via the pharmacies, causing distress, confusion and delay for you, the patient. We feel that by patients taking control of their medication and liaising directly with the surgery, we will reduce this confusion and distress.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

View the NHS Medicines A to Z

If you would like to speak to someone at the GP surgery about your prescription, please contact us.

Further prescriptions information

Medication reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you do not attend a medication review the GP may need to stop prescribing the medication until a review is carried out to ensure the medication is still medically accurate.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Order your medications as early as possible

Many GP practices and pharmacies will have limited opening hours over the bank holiday weekend, making it more challenging for patients to access medicines at short notice.

Please remember to order any repeat prescription medication that you need ahead of time. Many GP surgeries will need 48 hours (two working days) notice to issue a repeat prescription, so please order as early as possible.

If you are going away over the Bank Holiday weekend, please don’t forget to take your medications with you.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Find a pharmacy