From Thursday 5th November we enter a national lockdown again. During this initial four week period the service we provide our patients will remain unchanged from our current practice. GP’s and Nurse Practitioner appointments are initially conducted by telephone if the clinician feels a patient needs to be seen an appropriate appointment will be arranged. As always appointments can be arranged by calling reception. We ask that you do not enter any of our temporary sites unless you have a booked appointment and when doing so wear a face covering. Please conduct all other enquiries by phone or email. Thank you for all your support and understanding.
The surgery has now re-established the telephone line and you can now call us on our original number
Patient can also email firstname.lastname@example.org. Please use this for all non-urgent enquiries to help keep the phone lines free. We aim to respond within 48 hours,
Current Temporary Locations
St Lukes Branch
Portakabin behind St Lukes Surgery, Pantile Avenue, Southend-On-Sea, SS2 4BD. Opening hours are Monday to Friday 8am to 6.30pm.
Sutton Road Branch
508 Sutton Road, Southend-On-Sea, SS2 5PN. Opening hours 8am to 6.30pm Tuesday to Friday. CLOSED MONDAYS.
Queensway Surgery Car Park
We are seeing some patients at Queensway in the portakabins in the car park STRICTLY BY APPOINTMENT ONLY. We do not currently have a reception facility there. We will develop further services here in the near future.
DUE TO THE CURRENT COVID RESTRICTIONS WE WOULD REMIND PATIENTS NOT TO TURN UP AT THE SURGERY WITHOUT AN APPOINTMENT AS WE HAVE LIMITED WAITING ROOM SPACE. PATIENTS MUST CONTACT THE SURGERY VIA THE PHONE NUMBER TO ARRANGE AN APPOINTMENT.
We would like to thank patients for their patience whilst we get normal services re-instated.
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Our list is OPEN! You can download the forms you need to register with is here:
Please bring both completed forms along with some photographic ID to the Reception desk and we will be happy to register you.
Register for Online Appointment Booking/Repeat Prescription Requests
We currently offer the facility to book appointments and to order repeat prescriptions electronically. You will need to come into the Surgery with photo identification (driver's licence or passport) and we will arrange for your access to be provided for these services.
Further information can be accessed via the link which follows:
Flu Clinics now available to book into.
You qualify for an NHS flu jab if you are 65 or over, or if you have any of the following problems:
- Heart disease
- Asthma (on inhaled steroids)
- Kidney failure
- Any condition requiring steroids or cancer treatment
- You are the main carer for an elderly or disabled person
- Chronic bronchitis
- Respiratory disease making you short of breath
- Multiple sclerosis or hereditary and degenerative diseases of the Central Nervous System
- Suffered a stroke
- Anti-pneumonia jab In addition, if you are aged 65 or over or are in one of the ‘at risk’ groups outlined above you should have an anti-pneumonia jab. If you have not had an anti-pneumonia vaccination please ask the nurse about this.
Please call the reception team and book your FLU JAB appointment now!
Access & Parking
Access is easy - a lift is available to the upper floor and a wheelchair is available for your use. A disabled toilet is also available. Car parking is available for patients while in surgery only. A park-and-pay car park is available in Short Street.
(Site updated 19/11/2020)