Test Results - Patients should ring to obtain their test results after 2pm
PATIENTS WHO HAVE HAD TESTS, SUCH AS BLOOD TESTS, NEED TO CONTACT THE SURGERY ON 01702 463333 TO OBTAIN THE RESULTS OF THE TESTS. PLEASE NOTE THAT IT PATIENTS NEED TO RING TO RECEIVE THEIR RESULTS. RESULTS AVAILABLE FROM MONDAY TO FRIDAY AFTER 2PM.
PLEASE NOTE THE LAST DAY FOR PRESCRIPTION REQUESTS IS MONDAY 18TH DECEMBER
ANY REQUESTS PUT IN AFTER THIS DATE CANNOT BE GUARANTEED TO BE ISSUED BEFORE CHRISTMAS
Register for Online Appointment Booking/Repeat Prescription Requests
From 2018 all our GP appointments will be bookable online! With online access there is no need to call us or come into the surgery and wait in a queue to get an appointment! Simply log in and book :)
You will need to come into the Surgery with photo identification (driver's licence or passport) and we will arrange for your access to be provided for these services. Please click on this link: https://systmonline.tpp-uk.com
Minor Injury Service at Queensway:
The Surgery is now operating a minor injury service for minor injuries which have occurred within the previous 48 hours. Treatment can be provided for the following:
Minor lacerations or cuts
Removal of foreign bodies
Minor scalds or burns
Minor injuries will be assessed by our experienced nursing team and treated appropriately. Please note that the Practice team would not be able to deal with major burns or major injuries sustained and these will have to be dealt with by the Hospital.
Gluten free food
Gluten-free food products are no longer available on prescription in Southend on Sea.
If you are a patient with coeliac disease and use this service, you can get further information and advice from:
NHS Southend Clinical Commissioning Group (CCG). Website: southendccg.nhs.uk/coeliac.
Tel: 01702 314299. Email: SCCG.Communications@nhs.net
Patient Reference Group Report (March 2015)
The Patient Group report can be accessed from the home page. Go to right hand side of the home page and within the section "Have your Say" you will be able to see the patient group report for 2014-2015.PPG_Annex_C_-_Standard_Reporting_Template_(2014-15).docx
Friends and Family Survey
We would welcome your feedback on how likely you would be recommend our GP practice to friends and family. Your comments will help us to review our service and to make changes. Thank you.
The Practice List is open
The Queensway practice list is now open to new patients within the Surgery's catchment area. Patients will be fully registered after having a new patient medical.
Have you had your free NHS Health Check?
If you aged between 40-74 years of age and have no pre-existing long-term conditions you are entitled to a free NHS health check. All you have to do is ring 01702 463333 and speak to a member of the nursing team and they will make the necessary arrangements.
Stop Smoking Clinics at Queensway
We are now holding stop smoking clinics at Queensway. If you would like to book an appointment please call the Surgery.